TouchpointMX is a multi-channel marketing platform that helps major brands engage in meaningful ways with their customers.
Created for marketers and ready for use by your internal teams, TouchpointMX is self service and has the tools to manage the most complex and creative customer communications with ease and simplicity.
TouchpointMX is a feature rich solution giving you and your team the flexibility to plan, execute and manage all facets of your Multichannel Marketing from one convenient location. To see TouchpointMX contact us here.
SMS Poll & Surveys
Forums & Comments
Edit Surveys & Forms
Rich Content Support
Web, SMS & Offline
Points based loyalty
Sophisticated automation and logic optimises your campaign from end to end and allows communications to dynamically switch context, content and channels as your conversation develops with your customer.
Plan and track campaign performance and access the information you need fast.
Live context switching
How your customer interacts with or responds to your communications influences what you should do next.
TouchpointMX is always on. In real time and throughout your campaign the most appropriate copy, content and imagery will adapt to create customer interest, maintain the conversation and improve the performance of your marketing.
TouchpointMX makes managing and serving the right content effective and easy.
TouchpointMX not only stores and catalogues images and dynamic copy but will create and publish info-metric elements specific for each customer on the fly.
Inbuilt CMS functionality ensures that not only can you create content but you can publish to email, web and social channels efficiently.
Personalise your communications and engage your customers in the conversation. Use TouchpointMX to pick the channel and serve the content that suits the preferences of each customer you communicate with.
Learn what works and what resonates most with each segment of your audience.
Protection of your brand and reputation is critical, as is insuring the privacy of your customers and complying with marketing legislation.
TouchpointMX is PCI compliant and is tested against some of the highest security standards in the commercial world. It's a favourite enterprise solution with banks and large service based organisations, and is audited regularly.
Inbuilt marketing permission management automatically protects your brand against breaching anti spam rules.