TOUCHPOINTMX
Increase customer engagement, loyalty and revenue with personalised omni-channel marketing.
Take your customer engagement to the next level with a powerful, omni-channel marketing platform. Delight your customers, measure campaign performance, and drive revenue with TouchpointMX. Turn your customers from occasional shoppers into loyal brand advocates, maximising your ROI along the way.
Do it yourself, or let our team of experts manage your campaigns for you. With TouchpointMX, you can choose the level of support that best suits your business needs.
Trusted by organisations across banking, healthcare, retail and membership sectors.
Boost revenue, conversion rates, and customer engagement
TouchpointMX unifies email, SMS, surveys, competitions, and loyalty in one enterprise-grade platform. Backed by ISO 27001-certified security, NZ-based support, and flexible self-service or managed-service options, proven with 20+ years in market and millions of customer communications delivered.
Book a DemoCore Capabilities
Comprehensive tools to deliver exceptional customer experiences across all channels
Customer Communications
Create and deliver personalised communications across email, SMS and digital channels from a single platform.
Customer Journeys & Automation
Automate onboarding, lifecycle, retention and service communications using rules-based customer journeys.
Surveys & Customer Feedback
Capture customer feedback, NPS and survey responses to understand customer needs and improve experiences.
Loyalty, Rewards & Competitions
Increase engagement and retention through loyalty programmes, promotions, competitions and reward-based campaigns.
Segmentation & Personalisation
Use customer data to deliver the right message to the right audience at the right time.
Reporting & Performance Insights
Track engagement, campaign performance and customer behaviour to continuously optimise results.
A team of experts, dedicated to your success
While self-service options are available, you can leverage the expertise of our team of project managers, designers, and industry professionals to ensure your campaigns are performing to the highest level. With TouchpointMX, deploying email, surveys, landing pages, and loyalty programs is easy.
- ✓Managed Services & Consulting
- ✓Database Management & Security
- ✓ISO-27001 Certified
- ✓Hosted in New Zealand
Local Expertise, Global Scale
Partner with a New Zealand-based team of developers with international experience building enterprise-grade marketing solutions.
Flexible Plans
Choose self-service or fully managed support. Start with what you need and grow as your business expands.
Enterprise Ready
Scalable infrastructure designed for enterprise workloads, with robust security and compliance built in from day one.
Why TouchpointMX?
TouchpointMX is a proven omni-channel marketing platform that helps businesses increase customer engagement, loyalty, and revenue. With a focus on personalised communications, our platform enables you to deliver the right message to the right audience at the right time.
- NZ-based support from a team that knows your market
- ISO 27001-certified practices and enterprise-grade security
- Email, SMS, surveys, competitions, and loyalty in one unified platform
- Choose managed service support or a self-service model
- 20+ years in market supporting long-term customer growth
- Proven technology with millions of customer communications delivered
Ready to delight your customers and drive revenue?
Join leading organisations using TouchpointMX to transform customer engagement
Get in touch at enquiries@ipiphany.ai